Shipping & Delivery
What are the shipping times for your products?
We take 1 business day to process your order, then it takes between 5 and 7 days for delivery.
Do you ship worldwide?
Yes, absolutely. We deliver worldwide.
Do you provide a tracking number?
Yes. Please wait 3 days after your order, then you can request it by email at:
l.vintageparis@gmail.com
Orders
I am missing items from my order, what should I do?
Don't worry. Our products may be shipped separately depending on the warehouses. If your order contains multiple items, they may arrive in separate packages, with a slight delay.
Delays & Delivery Issues
I still haven't received my order, why?
Sometimes international shipments take longer than expected due to customs clearance. You can track your package using the tracking information.
If you need further assistance, contact us at:
l.vintageparis@gmail.com
Damaged Items
I received a damaged item, what should I do?
We apologize for this inconvenience. Simply send us a photo of the damaged item by email to:
l.vintageparis@gmail.com
We will send you a replacement product as soon as possible.
Refunds
What is your refund policy?
We do our best to resolve any issues with your orders.
If you still wish to receive a refund, you can request it within 30 days of the order date, provided that:
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The product is not on sale
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It is returned in its original condition
For more information, please consult our refund policy or write to us at:
l.vintageparis@gmail.com